During the past decade, there has been an explosion in the number of affordable, high-quality technology solutions specifically geared toward local small businesses. Includes POS systems, sales management software, tax software, accounting software, employee payroll and schedule management programs, inventory tracking tools, loyalty programs, gift card technology, e-commerce opportunities, website design, email marketing software, social media management tools, and the list still goes on.
For small business owners, these technologies offer a great opportunity to better understand and grow their businesses in a lean, data-driven, and time-efficient manner. However, when you combine the massive amount of technology choices with basic restaurant and store equipment decisions; such as coffee makers, receipt printers, barcode scanners, etc. There can be too many options to figure out what is really worth the investment.
Choose the right technology
Your three most valuable assets in a small business are time, information, and money. The ability to wisely value resources determines, more than anything else, your chances of long-term success. It comes with the understanding that all potential investments in equipment and technology need to be evaluated.
Perhaps the key term to consider when making this kind of decision is opportunity cost. The cost of an alternative that it takes to pursue an action. In other words, the benefits you can get by taking an alternative action.
While there is always a cost to investing in technology and equipment, business owners often don’t consider the cost of not making those investments. If you don’t invest in good technology and the best equipment, you could end up spending a lot more in the future.
Will that technology give you more information about your customers’ behaviors? Maybe it will give you more insight into the most effective employees? Or How many times has the old coffee machine broken down during the morning rush hour?
Technology revolution in service industry
About 10 years ago, if you wanted to use all of the technologies listed at the top of this article, you would have needed to mortgage property to cover the bills. Investments in technology often involve expensive hardware (including an in-house server), large upfront costs for software, and hefty ongoing bills for customer support or repairs when everything goes wrong. things that go wrong. Tech companies target large-scale businesses like Coca-Cola, not small local businesses, so packages and pricing are designed to match.
Thankfully, recent times have seen a revolution in small business technology. The advent of cloud-based technology has made it possible for a small startup to develop a product that is used (and paid for) by retailers and restaurants around the world. As a result, the number of tech companies targeting them directly to you and your small business has exploded, giving you more options, at better prices, than ever before. Dikauri device is no exception, we aim to support your business staying ahead with advertisement and growing customer’s experience as speed up table service, saving time and resources.
Digital companies nowadays, including Digital Kauri, no longer charge crazy upfront fees, but instead switch to a pay-as-you-go model. As a result, the risk of trying out a new product is greatly reduced, with no or very little upfront fees.it has never been better for you to have affordable technology into everything you do as a small business owner.
Digital Menu of Digital Kauri can be served as an on-site menu on tablets or TABLER devices that does not require a big capital investment
Customer experience is the core of the decision-making process
As with everything related to your store, it’s important to put your customers at the core of the decision-making process. When you’re evaluating new equipment and technology, ask yourself: will this device or technology give your employees more time to spend impressing customers? Will it improve everyday customer experience? Remember, customers are also having higher standards and more choice than ever before. Small things like cold drinks that aren’t cold enough can take a customer out of your store forever.
Appropriate investment technologies and equipment should be considered in combination with your store design. They should be seamlessly integrated with and improve the in-store customer experience. There has never been a better time than now for a small business owner looking to make smart decisions about equipment and technology.
The huge range and affordable prices of options have provided opportunities for small business owners to adopt accounting technology, marketing, day-to-day operations, and more. You can spend less money, save valuable time, and collect data on nearly every aspect of your business. Furthermore, you can meaningfully and cost-effectively enhance the way your customers experience in-store.